As I noted in the last online meeting with Dhan team the index value sometimes randomly gets stuck at zero. I need to switch tabs and return to see it with valid values. Pls fix. This was also noted a while back to @Divyesh as well in another post.
Also for commodities, nothing is shown in the index field.
Hi @t7support,
We are reviewing this with our team, allow us some time we will update you.
@Poornima any insights from tech team ?
Hi @t7support,
Sorry to have missed this earlier. Request you to help us with your convenient time for Monday so we can connect on video meet to address this. Looking forward to the session.
Hi @Poornima
The issue as seen on the video is random. This was reported a while back on community. It think it was @Divyesh who was responding to me then. Months later I had a video meeting with @Naman @Hardik and tech team where the same issue was mentioned again. Weeks later when the issue was still persisting I made this post with a video to show the problem. While am open to more meetings am not sure how much it can be of help. But if you still feel having a video call would help let’s connect between 11 AM - 2PM or 4 PM - 7 PM on Monday.
Hi @t7support,
To identify this we have scheduled the video meet today at 1:30 pm. Have shared you the link on DM please check.
@Poornima again happened today…pls pass this on to the tech team
Hi @t7support,
We are getting this checked.
Today there was a specific event that triggered 0 display on Finnifty field. I think similar instances have happened before - I placed couple of orders on Finnifty from the option chain → navigated back to the positions page and the index was zero.
Replicated the procedure couple of times. Same effect - zero on index
Hi @t7support
We have highlighted this to our team, and it will be fixed next week.
