We do understand sir & thats why requesting you to please include an option for the user whether he wants mandatory biometric or biometric based on the algorithm of Dhan tech.
This way, all of us are happy. Hope you understand that the problem is real.
Just saying we have more channels beyond community. There are 100+ emails on feedback@dhan.co everyday and much more via customer service channels. We grow and build with all of that put together.
Am k with the present scheme of things. Knowing how a phone or laptop works from the semiconductor to the top level gui I can think of n number of ways in which someone could do something if they have access to my edge device locally or remotely. I won’t fret about it much. I just assure myself I can figure out a digital forensic trail if something happens and seek remedy or compensation.
If some one is constantly checking positions or placing trades then asking for biometric login everytime the app need to be used is an extra hassle IMO.
If I was worried about someone accessing my Dhan position, net worth or place trades accidently or otherwise I would logout of Dhan before giving away the device.
But I do understand that different users have different threat perceptions. If many users raise similar concerns a solution as u may be looking for may be implemented.
Sir you said you would logout of dhan before giving the device to anybody. There are so many apps on our phone like phonepe, gpay, dhan, indmoney, the list goes on. If all the apps follow similar strategy like dhan then we have to logout of so many apps before handing over the device and then re login so many times.
A simple option to choose between mandatory & suggested biometric should be given at the user level. Also in my knowledge, the SEBI has mandated 2FA for all the brokers , one being preferably biometric for every login session . This no biometric at the time of opening the app can be a violation of the same indirectly. i am not sure though but I think thats the reason for delisting the post. Otherwise there are so many posts and topics which went offtopic completely but still available for everyone to read. Its a community not some project class where we have to stick to the topic completely. People can read, learn, judge & decide.
I maybe wrong but thats just one side of my brain.
If u r worried about security minimize the number of apps in phone. Each app that gets installed can possibly get intrusive access to ur device. In short I don’t have many sensitive financial apps. Also nothing that I use as frequently as Dhan…
Circular doesn’t mention anything about a session duration, session management, auto time out limits etc
See, all people are not hardcore traders. Few are short term investors, long term, market watchers, etc etc.
What I and @Champion_Trader wanted is an option where we can do biometric for each time app is opened. That’s it.
Traders can choose to open the app the previous way & users like us can choose to have mandatory biometric everytime. Serves both the purpose. You can call it a feature request related to security for a set of users.
Just do it like Zerodha na. As long as app is in memory and not stopped, biometric login is not required. This will help frequent traders and it won’t ask them biometric since they will have app always open in background, even when viewing other apps
When app is closed or next day, biometric login is needed.
When I closed the app by swiping it away in list of recent apps, and when I opened it again, I was shocked to see that it just opened like that without any confirmation!
If I give my phone to my friend for playing music/call/anything, he can view all my holdings
Guys guys I think they are neither interested in providing an option between forced biometric & optional biometric. nor they want forced biometric only. Only thing is optional biometric using their app logic requirement which is also confidential.
Hence, if you want forced biometric then why not use native app lock feature on your phone ? Whats the issue in that ?
Hi @krishag Yes, no plans to change the current flow. We feel this is just perfect and designed well.
As many traders also pointed out here, as long as session is valid, why have a forced biometric validation. Additionally we also understand it is not possible to cater to all use-cases and all users. We have to do the best of all.
people here just wanted a switch of choice b/w optional and mandatory biometric. so no point in counting benefits of dhan app logic based biometric login option in isolation.
but yes i agree with @PravinJ that all use cases of all users cannot be catered.
Also, as a temporary fix, native app lock can be used for forced biometric so there should be no problem.
only small issue will be there that when dhan is not opened for a day or two then 2 times biometric. native app lock + dhan biometric but that shouldnt be a problem for investor category users for once in a day or two. but hope dhan team improvise this as well somewhere down the line.