all for Dhan and Clients. Dhan needs to be better for my AP business to grow. Dhan needs to be better for my clients to stick with Dhan. I have a skin in the game to make Dhan better.
They have. We have discussed this in WhatsApp, Phone call, Google meet etc over a year now. In this period Dhan has told that the bug has been fixed multiple times. But the bug has remained. Yesterday while I traded GoldM expiry I realised how repeatable this bug is now under certain conditions - happens on every trade I punch in on GoldM.
Vadey bahut, Baatey bahut, but bug wahin key wahin hey
Hey @t7support, looking at this thread, I am curious to dive deeper into the issue, as I am planning to trade commodities soon myself. Can you provide the link to the issue for me to understand it properly?
The short way to describe the problem is that if we have an open commodity position then the margin blocked (which should remain constant) changes erratically. It does so
randomly and less frequently if we are also doing equity FnO trades (I have tested with Index options)
with every trade if we do commodity option sell trades (I have tested with GoldM options)
Also as per @Naman a fix is being deployed and will be mock tested before going live in the coming months.
We completely understand and truly sympathise with you. Trading is a very subjective profession where every trader has their own unique style and strategy. We always try our best to balance different trade-offs, and advanced DEXT platform has helped us achieve that to a great extent.
We understand that you have your own trading preferences and strategy. While your experience might differ from others, we still want to make sure that every trading approach is well supported. We have identified a few logic changes on our end and plan to test them in the upcoming mock trading session to address your specific concern.
At our current scale, any change in our core OMS-RMS (DEXT) system needs to be tested carefully and deployed with proper precision.
As we have addressed most of your concerns you have raised over the period of time, through this forum and over email, we assure you that we are fully committed to provide a best-in-class trading experience. You can trust that we are constantly working to meet and exceed every trader’s expectations.
Hi all, We’ve now introduced Gold Vault on Dhan, where you can buy real gold & silver directly at live MCX prices instead of only tracking prices via ETFs.
all for Dhan and Clients. Dhan needs to be better for my AP business to grow. Dhan needs to be better for my clients to stick with Dhan. I have a skin in the game to make Dhan better.