@PravinJ why you are giving false commitment on the go live date of the mutual fund on dhan app earlier that was supposed to be released in the month of June July has also been passed and we enter into the month of aug and still asking the same if u will unable to do the live than let’s know because I have join this platform as I have heard about dhan from multiple people but my exp is bad for the same.
Behind the scene infra scaling up to support a fast and seamless trading experience ( forced by a new wave of customers) seems to have delayed this @Fremil1992.
Also no broker other than Dhan to my knowledge shares the upcoming product roadmap with an associated timeline with us traders and strives to deliver the same.
Hi @Fremil1992 @Skc missed this threads among many, and I also I have been a bit away while our team manages the community more actively. Nothing like ignoring few threads, just that I have made some changes to my schedule.
On Mutual Funds, yes we are behind schedule and I have also shared in multiple other messages on forum that we are prioritising scaling up of our existing products to support new users coming on Dhan. Last month, we were not able to provide an seamless experience for Dhan users on trading and as a result we went back to drawing board to rebuild many of our existing products and features to ensure we first support existing and new customers on trading & investing and then pick up new products and offerings.
Mutual Funds and Stocks, including bonds will be in the same app for Dhan, and it means we also ensure the experience to remain fast and seamless for the new products. We are re-building lot of things and also making changes to web & app platforms.
From what we have mentioned on roadmap, we are behind of Forever Orders with OCO (Equity and Delivery), Updated Webhooks for Options Trading on TradingView, Delivery of Stocks, Updated Flash Trader, Market Feeds, and more. We are pushing hard to ensure we bring many of these to you in August. Also BSE F&O trading is due.
We have been publishing our product roadmap for past 18 months (as also mentioned by @t7support) and more or less have delivered on time. This time around, we have consciously gone slow in building, but put efforts on scaling more on this quarter. We have lots coming your way on Dhan.
Sometimes going back to the drawing board makes much more sense. Happy to see the team prioritising the right things!
@PravinJ Please let us know if delivery volume data will be available on Dhan Web.It would be great if we can get it sooner.
Hi @nx.vijay At this moment it is available on Dhan app. Will consider adding to web as well.
Yes Sir, It is there and very well presented. It is very helpful to understand demand/supply for longer view. Request you to please add it do Dhan Web as most used for analysis. Thanks.
Hi @mayuri1711 @Fremil1992 @jpm @erankitjain @Skc @SagarK @Akhil153045 @inspectorKAALE @sv28 @nx.vijay
Hi there
We heard you!
Happy to inform you that, Mutual Funds is now live on Dhan for select users.
If you haven’t applied for early access, request you to apply for it on the Dhan app.
Learn more about it here: Now Live: Investing in Direct Mutual Funds on Dhan. Open for Early Access - #11 by erankitjain
Thanks for your patience & support throughout.
Thanks team. Really apprciated. I got the access and doing my 1st sip.
No meaning for me even after registering on the mutual fund platform because your system has not given me any option to select the default bank account that needs to be mapped with the Mutual Fund product it has automatically mapped the demat account default bank and i don’t want that bank to be mapped under mutual fund product seriously even after waiting a long i am still struggling to start investment in the mutual fund i need to map my icici bank account which i have added under dhan platform and wanted to use the same bank for the automatic payment purpose. helpless no help / clear ans from the customer support team as well.
Hi @Fremil1992
Thanks for highlighting. We are looking into the concern raised by you, we will reach out to you soon
since morning i have highlighted this issue how much time will it take to resolve the prob remove the mapped bank account from the backend and allow me to add the new bank account.
Understand your anticipation, However, implementing the necessary changes in the system poses technical challenges, and ensuring a smooth trading experience for our extensive user base of over 2L+ traders and investors is paramount importance as well.
Be assured, we will soon be deploying it, and I will reach out to you once fixed.
here I am talking about changing the bank It is your system’s fault that while registering on the mutual fund product system did not ask me the select the bank account and I am only expecting a resolution for that issue like changing my primary bank account for the MF product i am not saying to implement new things for me.
@RahulDeshpande @PravinJ one of the worst customer support i am facing from dhan today i have called to dhan customer care to know the progress on the reported issue on the primary bank change for the mutual fund product the person said me that i need to wait till next update till that i can’t change the primary bank account why should i wait till next update every mutual fund platform providers has a process to change the primary bank account why dhan is not allowing.? before start the registration process already 2 account was there in the dhan platform one is icici and another one HDFC if your system has not provided me any option that is no my fault why should i wait for the next update
@RahulDeshpande please call me on my registered mobile number to discuss on the issue in details.
Hello @RahulDeshpande
Can you please suggest what do i need to mentioned in that email.?
because yesterday i have already initiated one conversion to change my primary bank account to ICICI from the backend.
I am drafting this email and in the meanwhile you have deleted the message that you have posted in regards to change the default bank account from the backend.
if needed we can again connect over the call feel free to call me on my number at any time.
Waiting for your reply.
Thanks & Regards,
Fremil Modi.
I think current flow doesn’t allow this, so need to wait untill they add it and push to live.
Hello @PravinJ Sir What will be upcoming features on dhan for 2024 ??
@PravinJ @RahulDeshpande I am surprised that dhan is not allowing to track down the external mutual fund portfolio on dhan your mutual fund platform is very impressive but lack of with this feature if before dhan I have invested in the mutual fund through any other application then how should I do that? Due to the lack of this feature I need to manage two different platforms. Please tell me if you are planning for this feature to tack the external mutual fund portfolio on dhan.