Websockets not working today, please fix ASAP

tradernoob · February 4, 2026, 3:44am

Hi,

The websockets are not connecting today. Fix this ASAP. Market is starting.
@Hardik @PravinJ @Dhan

Hardik · February 4, 2026, 4:16am

Are you getting error now? Also, can you send the error across? Just checked at our end and the connections are being made successfully.

tradernoob · February 4, 2026, 4:32am

Yes, its still not working. Its connecting and disconnecting randomly. Most of the time, the server is not accepting a connection.

”The WebSocket handshake was declined by the remote peer”

tradernoob · February 4, 2026, 4:58am

@Hardik Still nothing, as you checking?

Hardik · February 4, 2026, 5:20am

Can you DM me your client ID, will get this checked for you. On the logs, we are not seeing any such random disconnections.

tradernoob · February 4, 2026, 5:22am

I have 2:
1102187422
1106424248

Hardik · February 4, 2026, 5:24am

@tradernoob checking now.

Hardik · February 4, 2026, 5:46am

@tradernoob thanks for connecting on call. Hope this is resolved for you.

tradernoob · February 4, 2026, 5:47am

Thanks for the help, Hardik! Working now.