Closing position issue


I’m unable to close the intraday/delivery orders some time facing attached, where position was in profit, now its went to negative.
error please check.

Hi @Nahmja,

Most likely reason for this could be you have an order pending and hence margin is blocked, leading to insufficient fund rejection. Do check the Orders tab in such a case.

For a specific scenario, reach out to our Chat team or call us at 022-48906273 for real time help.

After checking all scenario then only opened the case.

Hi @Nahmja

We have checked your account and have found that you had an open order for your existing position. Also, we tried reaching you on your registered mobile number but the same went not reachable.

Request you to help us with your convenient time so we can connect with you to address your query or else you may email us at