Hi, i am a new user.
whenever i place some orders, it never executed in basket, why is it so?
I am using zerodha since last 3 yrs, but such kind of thing never happened there.
Agree, basket experience in DHAN not so pleasant. Many times it shows the group of legs are margin eligible to get executed , but while execution it just execute few legs and remaining failed because of margins not sufficient. Note: All the buys legs at the top of the basket.
Many times , even if legs added through option chain , it does not get reflected immediately, need a couple of refresh.
Also , sometimes while adding legs through option chain , it throws an error , but it get added into the basket.
Hope DHAN team look into it.
Hi @jacharjya1978 @virendra can you share your registered mobile numbers with us on feedback@dhan.co, will check for your execution logs for your basket orders.
Sure Sir, when I will have next encounter , will share the recording. Usually I do Iron Fly adjustments , when I face such issues , tough to capture screen recordings in parallel adjustments. Next time will try to capture it.
Please share your registered mobile number with us irrespective, we will check that in our logs.
my number is 9998938369
Sir , number DMed you