BN Call option - SLL order issue

Request Attention 👀
1

@Dhan_Help @PravinJ

Please let me know why the trigger price error is shown like this. I was able to place 2x stop on put order but call option order the system is not allowing to do so. The problem I noted with FinNifty calls yesterday and today with Banknifty calls (afternoon orders)

image

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Screenshot_20240404-100240
Screenshot_20240404-1002401080×2315 177 KB

now on nifty…@Dhan_Help pls clarify

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3

hello @t7support ,
It seems like a serious issue. Have you tried calling customer support?

4

Team is looking into it, will reach out to you soon.

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Hi @t7support

We request you to kindly refer this us happened because of LPP scenario

6

@Divyesh @RahulDeshpande I was trying to place a stop loss limit order. Here I should be allowed to place a trigger price beyond the LPP range. As long as the limit price is within the LPP range relative to the trigger price the order should go through.

Currently, Dhan is blocking the setting of trigger price itself based on LPP range which is not the way to do it. Please fix this.

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7

Hi @t7support

As discussed on the call your concern has been addressed, and we will make the changes in the upcoming build.

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Thanks @Divyesh. Appreciate the quick service response very much.

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9

How much time it is going to take? I am consistently facing this issue.

10

What did they say? How much are they going to take?

11

1 week is what they said

12

Seems like this issue is fixed. Facing no issues setting SLL orders.

13

is the problem solved??

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yes it is solved. I am not facing any issue in this regard.

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