Chart data feedback

See this anomaly, Natural Gas contract has changed and today it is showing heavy gap (23%+) due to that.

I understand that this is due to chart being continuous. Could there be better way to handle this? Because as of now, for technical traders, chart structure is unusable.

@PravinJ

Electrotherm: Data on intraday charts is not available.

@Poornima @Divyesh

Hi @Shally, we are reviewing this with our team, allow us some time we will update you shortly.


Have a look at this one also. Intraday chart data gone for today due to one erroneous candle

Hi @Shally,

Charts details are updated, request you to kindly relogin and check once.

Yes, working fine now. Thanks.

By the way, rest of the charts are yet to be updated!

Hi @Siyanka,

Why the volumes in ABREL are abnormal?

Though this issue is still pending a response.

Here is another chart having discontinuous data or gap in data: Saregama

Data on intraday timeframes on Tata Investment Corp before 3rd June 24 is not available. By the way, this was reported many months back in DM.

@Divyesh

@Shally The chart experience on Dhan is unmatched. :wink:

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Hi @Shally,

We are reviewing your query and will update you with a resolution shortly.

Meanwhile,

Still not resolved.

Wish this new year see improvements on the pending fronts!

Hi @Shally, we are reviewing this with our team, allow us some time we will update you shortly.

Charts need to be correct and accurate at all times. All CA actions being adjusted on top is important too. Instead of manual fixes, I wish Dhan implements an auto recon and adjustment solution.

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Hi @Siyanka, reviewing individual cases won’t help. This is a patch work. So many anomalies in chart data for so long and every now and then in some or the other chart is little difficult to bear!

@Shally @thisisbanerjee CA adjustment (Bonus and Split) on charts are auto. Only Mergers and Demergers which are quite critical are manual. We are getting both of them checked.

Hi @iamshrimohan, I understand your POV and don’t have any problem with that. See there are two aspects to this adjustment process:

  1. Timely adjustment of corporate events on charts including on intraday charts.
  2. Availability of complete data after adjustment as per point 1 as was available before adjustment on all the timeframes.

As of now, I feel, Dhan team has only tackled 1st one. But 2nd one is also very much critical and without it, decision making can’t be done even if data is adjusted for events. (BTW, this issue has been long pending, may be for more than 1.5 years.)

So, what @thisisbanerjee was stressing upon was point no. 1 and I was stressing upon both the points.

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You have better phrased that for me, thanks buddy.

That’s right.

@Shally Thank you for highlighting these points. I’d like to assure you that we’ve worked on both timely adjustments and providing complete adjusted historical data. However, since the older data was sourced from a third party, there could be some gaps (particularly in less volume scrips), which we are actively working to address.

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