Hi @shaanchopra Thank you for bringing this to our attention. We’ve already shared your concern with our team and will keep you updated on the progress.
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Hi @Shally We appreciate you bringing this to our attention. I’ve already shared this with our team we will analyze & fix this also will keep you updated on the progress.
Hi @shaanchopra the charts data is fixed now
Hello @sheetal please check again, I do see the past data is now available, thank you, but the current data is missing
Hi @shaanchopra Thank you for highlighting this. We will check this, as the chart data is missing in the 1-day frame.
Not just 1-day, they are not available on other time frames as well
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Hi @sheetal,
This is still pending. Could you let me know, how much time will it take? Can’t use this chart at all due to lack of correct data!
Hi @shaanchopra we have identified the reason for the missing data this will be fixed by EOD (as we do not update the real-time data during live market hours).
Hi @Shally We have determined the cause of the missing data, and it will be corrected by EOD.
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Hi @sheetal Chart of HEXT - Hexaware Technologies, still not fixed in Daily timeframe. Kindly fix that too.
Hi @sheetal no it’s not updated, the problem is still there and now the index is not showing in the search option either.
Hi @thisisbanerjee Thank you for highlighting. I’ve already shared this with our team we will analyze & fix this also will keep you updated on the progress.
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Hi @shaanchopra Thank you for your patience. We are actively working on this and investigating the root cause of the missing data. While resolving this is taking some time, please be rest assured that we are on it and will keep you updated on the progress.
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Hi @thisisbanerjee Hexaware Technologies chart in day frame is fixed now.
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Yes @sheetal It has been fixed. Appreciate it.
However, I would appreciate if a RCA is done at Dhan’s end so that instead of reporting each and every time, it doesn’t happen in the first place. At AngelOne, the chart was working as intended from day 1 of listing. Definitely something that Dhan could work upon. Not the best charting experience, I am sorry to say. @PravinJ
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@thisisbanerjee I’d like to assure you that our team is consistently working to enhance chart efficiency and accuracy, ensuring a more seamless and reliable experience for you at Dhan.
Reliance Futures contract having wrong data @sheetal
Hi @Shally Thank you for bringing this to our attention. I’ve shared this with our team we will analyze & fix this also will keep you updated on the progress.
