In scrips file (master instruments csv), COFORGE EQUITY has been incorrectly tagged in “Other” instead of “ES” since 2 days. Kindly correct this ASAP.
Even the charts are screwed on the Daily timeframe.
This is the chart and after pointing the same out at help@dhan.co they replied that my layout is the issue, instead of acknowledging the problem and working on it right away. Dhan’s service needs huge improvement, check the email kindly @PravinJ
The customer service folks at Dhan hardly understand most issues that are being sent over the email.
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Hey @thisisbanerjee
Apologies for the inconvenience caused. Coforge Ltd has undergone a stock split, which has temporarily affected the chart data. Kindly check the chart details again by today end of the day.
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Hi, please rectify the scrip master file issue too. @Siyanka
Thanks.
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Hey @tradernoob @thisisbanerjee
This has been rectified across all platforms. Do note that there are such instances wherein incorrect formatted files are received from the depository. We have ensured to not let similar issues happen in future.