DEXT Web charts (https://charts.dhan.co/)

Trading Charts & Strategies 📈
, , ,
1

Hi Team,

Firstly, I would like to appreciate all the work you guys have put in to build this amazing TradingView alternate. Your vision and execution has been really good. Like with any great product work in progress, we have some small issues which I would like to report that I noticed while using the charts on Dhan Charts.

1: Candle time to close is different between dhan Tradingview and Dhan web charts. Dhan web charts is slow. You can check this by enabling time for candle to close timer on the both platforms during live market time. Please dont count end candles because the time diff is around 45 seconds.

2: When Dhan Charts is open in one tab, and we move to another tab to check something else for 5-10 mins, the dhan web charts will automatically refreshed. This does not happen with dhan TV charts.
Steps to repro this issue:

Open a Chart with few random indicators and drag the chart to the middle or left side of the screen.
Open any other window for 4-5 mins without this being accessed/watched.
Now go back to dhan web charts tab, the chart would do a immediate refresh itself and the chart would move to the right side of the screen.

This does not happen with Dhan Tradingview Charts.

3: Even after saving layout, when we open dhan web charts the next day- we see plain chart, the layout is not auto loaded.

4: Double clicking on the canvas where the chart is displayed does not collapse the other indicator panes, this works fine on Dhan Tradingview.

Happy to share video proofs from my google drive but Im unable to put links to this post, getting an an error as “Links not allowed for new user”

Thank You!

2 Likes
2

Unable to Post links due to restrictions for new user. Hence created a QR code to access my shared Google drive folder to check the issue proofs.

Here it is.

image

3

Hello Sir,

Thank you for highlighting the issues. We will look into it and fix it

4

Hello sir,

Thank you for sharing recordings. We have gone through it. Will you be open to connect with us on google meet? This will help us to debug issue at your end in live market. Let us know and we will share google meet link.

5

Hi Riken,

Thanks for looking into this. Happy to report that I noticed your team has already resolved the double click issue that I mentioned. Unfortunately I will not be able to work during live market hours. I have already deleted cookies, cache and also tried in different browsers on incognito mode. Im sure this is not a local issue and you can repro the issue yourself anytime during the day.

If there are any specific steps that you want me to try, happy to try and revert with the outcome.

Thanks!