Does DOM has some issue?

Shally · April 9, 2026, 10:52am

GoldM. DOM not showing bid/ask. Day before yesterday it was for SilverMic.

Is there any issue?

Naman · April 9, 2026, 12:16pm

Thanks for highlighting this. Meanwhile, you can shift to 5-level depth from the ‘User Settings’.
Also I checked, all other gold contracts’ Full market depth is working properly.

Shally · April 9, 2026, 4:02pm

Ohh! Thanks @Naman, I switched.

However, it created multiple problems:

I generally keep many tabs open so other DOM stop working, so I have to refresh the tab to get them working.
I can’t see full depth for other instruments too.
Of course, this is a hassle. As in the morning, again this setting has to be changed.

Hope you appreciate!

Shally · May 1, 2026, 7:42am

Hi @Naman, it happened yesterday also. Not sure if it’s paid attention by the team or not?

Hardik · May 6, 2026, 4:27am

Hey @Shally

Yes, we are looking into the MCX full depth, there are some feed issues which are being resolved with the exchange. For now, would recommend you to use the 5-level depth instead.

The disconnection should not happen across multiple tabs, if it is still occurring, do let us know and we will connect on the same.