Don't uninstall, write to CEO ✍🏻 - Whaaaat?

Hey @Dhan , I know everybody is sleeping at this time. While I went to login to the web platform, this popped up - Don’t uninstall, write to CEO :writing_hand:t2:

I don’t think, a platform of such a magnitude as Dhan and a professional one, should be begging not to uninstall.

Doesn’t seem worthy of a platform and gives off negative vibes. I really hope that the team gets rid of stuff like these, it only downgrades the worth of the platform.

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I am awake :white_check_mark:

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Most irritating thing about dhan app is this.

Due to this i woke up at this time. Irrelevant notification! Even i have disabled the news notification still i am getting it.

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Hi @thisisbanerjee Souvik, Dhan is still very very small. Less than 2% marketshare - every feedback matters, more importantly every user matters to us. Feedback that is shared with us, comes to all key team members at Dhan - and that’s what has shaped our journey.

The way we say it to ourselves - we completed 0 to 1 journey, now in our phase from 1 to 10. Long way to go for us from here.

4 Likes

First time I’ve seen such features in any trading app! Really appreciate Dhan’s customer support—one of the best experiences so far. Hoping to see Dhan become the No.1 stockbroker soon! :rocket::chart_with_upwards_trend:

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Hi @Pradhan, your feedback is noted. We tried reaching out to you but couldn’t connect. I would like to request you to please logout from all active sessions by following this path -
Dhan Home > Click on profile picture > Settings > Active Sessions > Logout.

After logging back in, the issue should be resolved. However, if you still face it, then please reach out to us.

Sorry ! I wasn’t available to pick the call. Also i have tried the steps as mentioned still I was getting notification.