Feedback on App

Hi Dhan Team,
I have been actively using Dhan since last 2.5 years now. I have noticed some bugs during this period which I tweeted earlier. Link to tweets

Now since I have joined this community, I feel this place is perfect for me to share those bugs that I find. I tried to look for any specific thread that is open for such bug reportings but couldn’t find any. Hence I am creating this thread and will be posting the bugs as I find them.

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SINCE THIS THREAD IS NOT RESPONDED BY ANYONE SO I AM QUITTING REPORTING IN HERE. THE TWEETS LINK MENTIONED ABOVE WILL HAVE ALL THE BUGS THAT I NOTICE.

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Note:

  1. Sometimes I may share videos thru Google Drive links which may not be openly accessible (for privacy reasons), I request you to please Request access on the link and download the video.
  2. I don’t know whom to tag for specific bug in a particular feature, so kindly help with tagging correct person for that feature and fixing that glitch/bug.
  3. I may not use correct technical terms here for any bug, please try to understand what I am referring to. In case of non understandability, please reply.
  4. You may feel that this is just chindi thing why is he reporting this - I don’t know.

Posted this one earlier but couldn’t get anyone’s attention. So reposting again here. @Dhan_Cares

Another one I noticed today when Nifty was breaking ATH

If you see the Historical Performance in the above screenshot - I noticed that it is not dynamically updating. If I close nifty page then reopen then it will update.

Another one

Money Tab :point_down:

Margin Summary :point_down:

In the Money Tab under Real time margin utilisation the utilisation bar is not filling properly. When I click on Margin Summary then the utilisation bar looks correctly filled. Depicted in the screenshots above.

Hey @Anirudha

I deleted my Paytm Bank account on 10 Sep which was deleted in like 5 minutes.
Soon after, I also raised deletion request for Unity Small Finance Bank which is still in progress.
Due to this I can’t even add new bank account because deletion in progress.

HELP!

Hey @RahulDeshpande

The SARAL Form link doesn’t work on the Download Centre - Download Forms and Get Started | Dhan

It just opens a new tab with the same Download Centre page.

I don’t even know what SARAL Form means but still needed to report it’s non functional.

Hi @Pradumya,

We have found a minor bug and the team is already working on resolving the same. Kindly allow us some time. We will make sure this is fixed and your bank is deleted across all intermediaries.

@shraddha @Siyanka @ravimukherjee

Few mistakes found in IPO section


It is DRHP (not DRPH) document
Also this View DRPH(DRHP) document downloads RHP document, hence needs correction.


Same DHRP mistake it is Draft Red Herring Prospectus (DRHP)
Also it is FILED not FILLED


Bring back the default tick mark on cutoff price. Earlier cutoff price was ticked by default.

Hi @Pradumya

Thanks for highlighting this to us, we’ll get it fixed.

Hi @MahimaShah @PravinJ

The SME IPO Application on Dhan app is not yet updated. As per new SME IPO Rules Individual application are for minimum 2 lots whereas in Dhan app the application is still configured to old rules
Kindly update asap to avoid confusion.

Hi @Pradumya

Yes, we’re aware of this and it’s already in the testing phase. The updated build should be available by next week.

1 Like

@MahimaShah @PravinJ

One more bug that needs to be fixed


The IPO company name is so long that on my phone the category “BSE SME” went out of screen area

Possible fix: Move the category “BSE/NSE SME” to next line symmetrically inline with the dates.

Hi @Pradumya

The team is working on it, and the fix will be available in the next build.

1 Like

@MahimaShah @PravinJ @thisisbanerjee

NSDL IPO visible in Upcoming section with few errors.
Issue size missing.
When clicking on View IPO we have Bid option available, though it doesn’t work bcz IPO is not open but it creates confusion. Instead there should be “Bid Starts 30 Aug”


Then also see the dates mentioned.only open and close dates are correct.

@Pradumya Why tagging me? :smiling_face_with_tear: I’m not from Dhan bro.

Hi @Pradumya, thank you for highlighting this. We have noted this and we will optimise the “upcoming IPO” Tab in the coming update.