Glitch in Scalper option in Dhan app

Dear Team,

I’m experiencing a persistent glitch in the Dhan app under the Scalper option (Quick Access). Specifically, when I try to change the expiry date in the options section, the Index chart freezes and fails to load. However, the Call and Put charts continue to work fine — the issue seems to be isolated to the Index chart only.

To resolve this, I have already tried the following steps:

Logged out and logged back in

Cleared the app cache

Reinstalled the app

Switched between Wi-Fi and mobile data

Despite these efforts, the problem persists. I also reached out to your support team at help@dhan.co, but they continue to suggest the same troubleshooting steps I’ve already tried.

I’d appreciate it if this issue could be checked with the team. Please let me know if any further information is needed from my end.

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Hi @Chintal_Shah,

We attempted to reach you on your registered number but were unable to connect. Thank you for bringing this to our attention. Our team is currently reviewing this and working on optimizing the experience to serve you better.