Hi Sir,
Thank you for your detailed clarification and acknowledging the charges. I appreciate that Dhan has passed on the benefit of the revised MCX vault charges to users and that GST and statutory taxes are outside your control. But those who intially rely on dhan and purchased from them get no benefit.
However, my concern is broader than just the MCX vault charge revision.
Even for a newly launched regulated product, a cost of acquisition of around 22% (excluding the 3% GST on silver itself) is, in my opinion, extremely high. While I acknowledge that the delivery infrastructure is of institutional grade—I have personally experienced the delivery process, where the delivery vehicle was similar to those used for ATM cash transportation and was unlocked in my presence—the delivery quality alone does not justify charges of this magnitude. Paying nearly 10% of the commodity value for total home delivery charges and around 5% for transit insurance appears excessive, especially for a regulated exchange-delivered product.
Another concern is transparency. As far as I could see, there is no clearly disclosed upper limit or ceiling on home delivery charges. Once the commodity reaches the vault, the only available option is to take delivery through Dhan’s delivery arrangement. In such a situation, users have no practical alternative. Even if delivery charges were substantially increased in the future say Rs 20000 per 100gm of silver, customers would have little choice but to pay. At the very least, there should be a transparent methodology or a maximum cap on delivery charges.
Regarding the MCX circular, you are absolutely correct. MCX Circular No. MCX/MCXCCL/384/2026 dated July 3, 2026 reduced the vault charge from ₹5 to Re.1 per unit. However, both this circular and the earlier MCX Circular No. MCX/MCXCCL/119/2026 dated June 1, 2026 clearly state that vault charges are to be collected based on the actual number of days the commodity remains in the vault.
In contrast, Dhan Vault appears to levy vault charges on an annual basis even if the commodity is held for only a day before delivery. This gives the impression that the Dhan Vault arrangement may operate outside the scope of the MCX vault charging framework, which is why the charging methodology differs. It would be helpful if Dhan could clarify this aspect and explain why annual vault charges are applied instead of charges based on the actual holding period.
I agree that Dhan has no control over GST rates. However, GST is calculated as a percentage of the underlying charges. Therefore, if the base charges themselves are high, the GST payable will also inevitably be high. While the tax rate may be beyond Dhan’s control, keeping the underlying charges reasonable would automatically reduce the GST burden on customers.
I continue to believe Dhan Vault is an innovative and useful product, but I hope these concerns are considered. Greater transparency and a more reasonable cost structure would make the offering significantly more attractive for retail investors.
Based on the current charging structure—particularly for the Silver 100 contract, which I have personally experienced as a retail trader (and since retail participants generally purchase the minimum deliverable quantity at a time)—the tagline that unfortunately seems to fit the product today is:
“Aapka Dhan, ab Dhan ka Dhan.”
I say this not as criticism for the sake of criticism, but in the hope that the product evolves into one where the costs are as competitive as the platform itself.