@PravinJ @RahulDeshpande @pranita @mohseen_usmani
can you please help with the Holding coverage calculation when i initiate MTF position with pledged margin and when will my position be liquidated.
I tried to calculate the holding coverage based on the support article but i feel i am making a mistake
https://dhan.co/support/mtf-pledge-experience/margin-shortfall/how-is-the-mtm-holding-coverage-ratio-for-margin-trading-facility-mtf-calculated/
Holding Coverage = (Combined Ledger + Total Stock Value) ÷ Total Stock Value × 100
Combined Ledger Value = -33,561.51 ( dhan funded the entire amount as i used pledge margin to initiate the position)
Total Stock Value = 33,382
Holding coverage = (–33561.51 + 33,382)/33382 * 100 will yield a negative percentage and my position should have been liquidated.
it would be great if someone could explain the holding coverage calculation against this position.I’ve tried to reach out to support via mail yesterday but did not get any response and also reached out via call and they just state that it should not fall below 20% but lack the clarity to explain this.
Hi @manoj_reddy, our support team will reach out to you to explain this in detail soon.
1 Like
@PravinJ @Mohseen_Usmani
Dhan customer support confirmed over mail on Friday that there will be a callback session arranged at 11am today. If you are not able to give the information atleast respond over mail that i need time.
Pathetic customer care experience.
Ticket #6090288
I never expected Dhan to use Anti Patterns against clients to charge brokerage on Delivery trades as well. Just got off a call with Dhan support for another issue from my contract note and even they agreed that there is some issue in the backend. If i have not reviewed the contract note, i would have never figured it out
Trust is a 2 way street between client and broker and seriously dhan has to raise it’s standards. @PravinJ
@PravinJ @RahulDeshpande @pranita @mohseen_usmani
can you please clarify what value should be substituted for total stock value in the holding coverage formula.
Holding Coverage = (Combined Ledger + Total Stock Value) ÷ Total Stock Value × 100
is it the MTF position value(current) or my total portfolio value(stocks+etf) to calculate the holding coverage. Reason for the enquiry is in the support article it is stated as MTF position value(current) and dhan support is stating that it should be total portfolio value(stocks+etf).
Hi @manoj_reddy, Thank you for your query.
We have shared a detailed explanation of the calculation for 8 August, including the applicable value to be considered in the Holding Coverage formula, via email.
Please note that MadeForTrade Community is primarily a platform for discussions and feedback and is not an official customer support channel. For account-specific queries and clarifications, our support team will be able to assist you more effectively through the support channels.