MCX is going live with New Trading Platform from Mon, 16 Oct 2023

Are you still not able to add positions ? we have released your margins.

Hi @Sumedh @Dibs @sumesh0710

Request you to please call and do trade on 0224893045.

Rahul sir please close my position. the loss is increasing

Hi Rahul sir, no one receiving the call please close it from backend otherwise lose is increasing

we are cancelling it right now

No one attending the call. Please advise how to exit position.

DM sent. Please exit asap.

Even though I am option buyer. It executed 1 extra sell order in options even though I don’t have enough margins in account. How did it happen. It’s really very unprofessional.

Sir I have sent you the client id and ucc code , please close the position from backend

@RahulDeshpande Sir please close my position

No one is picking up call I have to add positions what to do now? Can you call me and resolve this matter? Can you open orders so that I can place it myself.

Hi @khatrig2 We are not accepting new orders as MCX continues to have technical issues. We are allowing users to exit positions for now.

Sir please close my existing position I am unable to close the trade, lose is increasing, I have sent the ucc code and client id
Even call and trade facility service no one pick up the call
@RahulDeshpande @PravinJ

Is the technical glitch for mcx or dhan?

App not allowing to exit.

Sir, Please close the position. I need to exit the trade

Its a technical issue at MCX.

Why other platforms are working then? Please explain

@RahulDeshpande I have sent you client code. Please exit asap.

Hi @Sumedh Exchanges have multiple protocols to connect. The one via which we are connected with MCX has an technical issue.