No ticket number is given for email complaint

Product Feedback 🗣️
1

@PravinJ I have filed multiple tickets via mail to help@dhan.co . However, I have noticed that there is no ticket number in the reply given.

Due to this, I am unable to escalate the complaint to higher authorities. can you please look into it? Also please do not promise replies within 24 hours if the team is unable to keep up the promise.

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2

Hi @vishaln We do not issue ticket numbers, idea is to solve for the queries you have. In case you would like to escalate - please email on head.customerservice@dhan.co

Note: This community is not for customer service related queries.