Pivot Points indicator not working on Commodity option charts

Kindly check Pivot points indicator not working on commodity option charts. Check Crude oil or Natural gas option charts. If we applied povot points on commodity future charts, then it’s working. But when we applied pivot point on commodity option charts, it’s not showing any lines.
Eventhough we select 15 minutes timeframe. error showing as “Study error - Resolution 1D is not supported for this symbol”

Same checked in my Fyers trading view charts. It’s working fine on fyers trading view charts.
Kindly check why pivot points not working in dhan trading view commodity option charts. Resolve this issue on priority.

Crude oil Dhan & Fyers same charts given below for your reference


1 Like

Hi @Vikram,

At present 1 day timeframe data is unavailable in MCX options due to which pivot indicator is not supporting, we have your feedback with us.

I am trading on 5 minutes & 15 minutes chart. What’s an issue on this timeframe?

Today I checked old post regarding pivot point indicator issues.

Since Aug-23 same issue posted by other members also, but issue yet not solved by Dhan experts.

How much time you guys required to solve this well known issue ?

Kindly tell us why we should believe on Dhan trading view palteform ?

Is anyone from Dhan officially taking this issue seriously ?

Hello @Vikram

As mentioned by Poornima, we do not store MCX options daily timeframe data. Pivot Points require daily timeframe data as the levels are plotted on a daily level (on 5 min or 15 mins or any other time frame charts).

We do have this feedback with us, although assessing use case for the same before starting to store the data.

When pivot points data for MCX will be available on Dhan charts?

@Hardik @Poornima

Kindly confirm from when we can use pivot point indicator on commodity option charts?

Now I am using Fyers platefrom for trading commodity options because Fyers provide pivot point indicator on commodity option charts.

If Dhan provide pivot point indicator on commodity option charts, then I can trade commodity options on Dhan.

Kindly consider this as customer urgent request and solve on priority.

Same issue here. Used in Put Sensex Option today. Moreover, this happened in Nifty 50 also.

@Poornima @Hardik
Please tell us, when this pivot point issue will resolve? Can’t trade commodity options in dhan as pivot point showing error on charts. Now I am using Fyers for commodity option trading as pivot point working well on commodity option charts in Fyers.

I think instead of making new indicators, Dhan must solve the basic indicator issues.
There is no meaning of advance indicators , if basic indicator not worked.

If it is not possible to fix the issue by Dhan experts, then simply accept you people can’t solve basic indicator problems.

It has been observed that Dhan not giving priority to solve basic indicator issues raised by customer.

Many traders raised this issue.

Let us know how many days, months, years Dhan experts required to solve the basic issues.

It’s required to write post in hard language as you people not serious about customer issues.

I hope atleast you will give reply to this message…