QR Code Login query

[Zakir]

Dear Team Dhan,

Thank you for your continuous efforts to make trading seamless and easy for us.

Apart from my own account, I also manage two other accounts for my family members. Lately, I have been facing an issue when trying to log in using the QR code feature.

Specifically, when I try to use the QR code login, the QR code fails to render. Instead, only a blank white screen is displayed.

A screenshot attaching here for your reference.

Thanks.

[Mohseen_Usmani]

Hi @Zakir, Thank you for your kind words and for sharing the details.

It appears that the Dhan app may not have the required camera permission to scan the login QR code. Please go to Settings > App Info > Permissions > Camera and make sure camera access is set to Allow.

We’ve attached a screenshot for reference. Hope this helps!