Regarding rejection of Orders: Paytm Bank users

[mrravisharma3]

Dear Sir/Mam,

Greetings for the day…

Here I want to say that I’m using Dhan application and web too. My order was rejected due to RMS : 800xxx0011 : user in square off mode. It is very harassing due to this issue, and I am unable to take any trade during the market in all segments. As per problem, I am sharing screenshot via mail. Please clear it or suggest what to do? Please help.

Thanks and regards :

Ravi sharma

[Divyesh]

Hi @mrravisharma3

Your account is temporarily suspended due to the primary bank not being updated, we request you place a bank change request at Now Live: Update Primary Bank Online on Dhan

Once this is completed, your accounts will automatically become active for trading and investing.

Refer to this:-

Important Announcement for Paytm Payment Bank Limited (PPBL) Users on Dhan

Dear Investors & Traders, We have some important updates regarding those using Paytm Payments Bank (PPBL) as their registered and verified bank on Dhan. In accordance with the RBI directive issued on February 23, 2024, effective Mar 15, 2024, no further deposits, credit transactions, or top-ups will be allowed in any customer accounts of PPBL. The only exceptions are for interest, cashbacks, or refunds, which may be credited at any time. Accordingly, to ensure uninterrupted trading & investing…