Hi @Dhan team,
I use the multi window option (6 window or 4 window) in my layouts. A common thing i am observing is that if i make some drawings on the charts in this setup (after maximizing each chart one by one in the multi window layout) & save them, they are there for some time. Then out of the blue (maybe one day later, maybe 3 days later, maybe a week later), some of them go missing.
This is so frustrating as a user as most of the hours spent analyzing the charts just go to waste. and is hard to record in video since the timeline (as well as the charts which go missing) is random.
Some additional info which could help debug the issue :
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I keep separate chrome windows open with a different layout loaded on each of them.
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Each of the saved layouts uses a 4 window or 6 window chart setup.
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I made sure to manually save the charts after making a change (using ctrl+s) and also clicked on ‘Save’ appearing below the layout name.
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The 5mb size limit is not reached in any of these saved layouts (so that is not the issue).
Please identify and fix this issue as soon as possible (since random drawings going missing at random points of time leads to a lot of frustration and confusion making the whole trading experience a bit sour which is not something i expect from Dhan ).
Regards,
Akshay