I have build a strategy on option trading app and the margin displayed was ~36K. However, on execution the sell leg was rejected asking that the funds are not available (1.36lakh) and buy legs executed which resulted in loss.
On enquiring, the customer team is asking to follow a specific sequence of the orders for this type of order to be executed.
If this is the case, then why the builder does not account for the sequence and show the margin accordingly?
Also, in the fast create section, no specific sequence is being followed.
How will a trader know if the sequence is correct and there wont be any issue on order execution?
This is a huge gap in the system and dhan team was not even courageous enough to admit it.
Highly disappointed