Dear Dhan Support Team,
I am writing to report a technical issue I faced yesterday while trading via Dhan’s TradingView chart interface (tv.dhan.co).
Issue Summary: During an active trade, both the Target (TP) and Stop Loss (SL) lines were visible on the chart. However, when I tried to place/execute the Target order directly from the chart, it failed to place. Meanwhile, the Stop Loss order was getting placed and updated without any issue.
Trade Details
- Platform: Dhan TradingView (
tv.dhan.co) - Web Browser[Chrome]
Because the Target order was not placing directly from the chart, I had to face execution delay and difficulty managing the position.
Could you please check the logs for my account and clarify why the TP order was not being accepted from the chart interface?
Looking forward to your quick response and resolution.
Thanks