Subscribed to Data API Monthly Plan but still getting error message

Hi,

I have paid the Rs. 499 Data API monthly subscription amount. I have also added extra money to the available ledger balance, but I am still getting a “Disconnected: Subscribe to Data APIs to continue” error message when I run the Live Market Feed websocket code.

I have tried deleting and generating a fresh access token. I have raised this issue to help@dhan.co and also spoken to a customer service agent.

Can you please resolve this at the earliest.

screenshot of terminal window for context:

Hello @vyomthakkar

Welcome to MadeForTrade community!

Can you DM your details here, will check with team and get this resolved.