I have placed sell order with triger price of “301”.
Without reaching the trigger price of “301” my order got triggered and sell order placed.
here the low of the Candle is “304.90”
Kindly check with the below screenshots.
This is an serious issue where trader incurr big losses.
Kindly fix this as earlier as possible.
Live charts can sometimes miss ticks. Missing ticks get filled during a refresh or reload. This is the same across all brokers and even tradingview.
Hi @LokeshK,
We tried connecting you on your registered number, but went unanswered. As rightly mentioned by @t7support, the candle stick simply represents snapshot of the ticks that were received from exchange server. It will happen in that particular time frame the ticks or snapshot did not capture the price range for that period.
We have explained this in full details here - Charts on Dhan: What happens behind the scenes and how Charts work exactly?
