From morning onwards tv.dhan.co charts and dhan app charts both are not working/opning for me.
I switched to multiple networks but charts are not opening.
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Even I am suffering with this problem and have emaild regarding the same on help@dhan.com.
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same here i sent email to dhan care ,
its happening form Morning
during market hours
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same here
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This guys are not even addressing or acknowledging that their account holders are facing this issues may be they are not aware about this or they are so high to work on this.
Any other broker would have at least sent the apology message and estimate time details stating we are working to resolve this
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We understand how important charts are during market hours and truly appreciate your patience. After a recent TradingView Library update, we had to temporarily revert the library to ensure stability.
Some users who added drawings or indicators during that time may face loading difficulties. Creating a new layout should resolve this. Everything should be back to normal by Tuesday.
We’re really sorry for the trouble and appreciate your support.
@SANOJ_RAJAN @AG001 @Rajeshwar_Kadam @Shivakumar @MANOJ_NAYAK_PHYSICS
Just a quick note: While we’re happy to discuss things here, the Dhan Community isn’t an official support channel. For real-time assistance, please reach out to our customer support here.
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Sameet , Next time you have such update’s which could interrupt the user experience ensure you are informing user well in advance so that traders don’t relay on Dhan for those days by looking into sky during trading hours thinking what’s happening with the open positions.
understand our hard earned money is on line here and we entrust you and your team with this.
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its not working even after removing indicators & drawings
Hello @Naresh_Mungilwar
Try creating a new layout from the user settings.
DOM is not coming or DOM is not visible
Let me know how to access the DOM panel
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Hi @Shivakumar,
With the new version, Tradingview, themselves, has shifted the access of DOM to the bottom left corner in the dashboard.
Kindly see “Trade” adjacent to account manager at the bottom left just below the charts.
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The quotes on TV watchlist aren’t loading and even if some does, it is loading very slowly. Happening since morning. Please look into it. @Dhan Overall the charts have been very slow especially on Dhan TV.