Update on DP Transaction Charges by Dhan

Dear Investors,

At Dhan, we constantly improve your trading experience based on your feedback. One concern we’ve received is about DP transaction charges being applied multiple times when selling the same stock more than once in a day.

Based on your feedback we have simplified this process.

What’s Changing?

Previously, if you sold the same stock multiple times in a day, each sale incurred a separate DP charge because early pay-in transactions were processed immediately as shares were sold from your free holdings. This allowed you to get the “credit for sell” benefit right away, and the charges followed CDSL guidelines.

However, based on user feedback, we’re simplifying the process to improve your experience. While the old method was correct, we believe this change will make it easier for you.

New Process:

From now on, if you place multiple sell orders for the same stock in one trading day, you’ll only be charged once for DP transactions, even for multiple “early pay-in” transactions. This change aims to eliminate your concern and make things easier and smoother for you.

This new process is already live and will apply to all sell transactions from January 31, 2025, onwards. The single DP charge will be applied starting February 3, 2025.

Exceptions to This Change

While this change applies to most transactions, there are a few cases where separate DP charges may still apply:

  • If part of your sell order is processed through early pay-in and the rest is settled using a different method (e.g., Normal Pay-in). This usually happens with BTST or shares received in auction payouts.
  • This change does not apply to pledge, un-pledge, invoke, or similar transactions.

As always, we value your feedback and make improvements based on your suggestions.

We believe this change makes Dhan more competitive and ensures transparency and fairness in our pricing.

Happy Investing & Trading,
Rajesh Jain

11 Likes

Good move, now dhan should be first option if someone is a long term investor or swing trader because of zero delivery trading brokerage + this move of dp charges on per day per stock basis. Plus a great ad-on is complete DOM.

Great work @PravinJ , dhan is growing becuase of your team hard work and customer satisfaction.
In my opinion now the only place you should improve is customer support through chat sometimes it takes 20-25 minutes to get first reply from customer executive.
Love from a happy customer.

Hi @devil_trader,

Thanks for the feedback.

The Chat experience you shared might have been from months ago. If this was a recent, please do share for us to review.

@JayK Yeah it was of around September when i got some issue with the fund transfer

1 Like

I paid the margin shortfall but when the market is moving up my stocks went up and my loss is reduced but money is not getting credited when will money get credited