I placed two US stock orders on Dhan and none of them is executed. One order is waiting for execution from long time and the other is rejected with error “Something went wrong”
I had to submit another order for the rejected one, and it was placed successfully.
The pending execution order was placed after a while. I am unsure why this unusual behaviour occurred.
Hi @MaruthiSikhakolli ,
As per conversation over call, thanks for confirming that you were able to place the order successfully. This may have been a rare scenario.
Hello!
I don’t think this is a rare scenario. I’ve encountered this issue multiple times, particularly when placing sell orders directly from my portfolio. The fractional quantity pre-filled on the sell order page doesn’t always match my actual portfolio holdings. In some cases, the discrepancy is just 0.001, but that’s enough for the entire order to be rejected.
You can verify this by reviewing my previously placed US orders, where I’ve replicated this behaviour multiple times. For reference, please check the orders placed for FIGMA in my Dhan ViewTrade account.
Thanks!
CC: @MahimaShah
Hi @GalacticX
Could you please share this with us at help@dhan.co so that our team can review it and study it in more detail