The market data websockets stopped sending any data at 12PM for around 6minutes.
Can the team tell what went wrong exactly? (So that it doesn’t occur in future again)
yes experienced same…data is getting stopped again and again frequently
Hello @tradernoob
We do monitor logs at our end and even have alert mechanism in place to ensure that the systems are up and running. Let me double-check in this timeframe and get back to you.
AGAIN TODAY WEBSOCKET IS getting connected and disconnected within second since 15 minutes
1 Like
@Hardik please look into this. Feed has been disconnected more than 50 times today itself. Kindly check.
Hello @svadukia @tradernoob
Checking this
2025-02-20 10:48:21,298 - ERROR - Error in main loop: no close frame received or sent
2025-02-20 10:48:21,302 - ERROR - Error during cleanup disconnect: no close frame received or sent
2025-02-20 10:48:21,309 - INFO - Restarting program in 5 seconds…
2025-02-20 10:48:33,092 - INFO - Market data feed initialized successfully
2025-02-20 10:48:33,119 - INFO - Subscription request sent successfully for 2 instruments
2025-02-20 10:48:38,329 - INFO - Subscription request sent successfully for 40 instruments
2025-02-20 10:48:41,291 - ERROR - Error in main loop: no close frame received or sent
2025-02-20 10:48:41,293 - ERROR - Error during cleanup disconnect: no close frame received or sent
2025-02-20 10:48:41,295 - ERROR - Program crashed: ‘RealtimeOptionsDataCollector’ object has no attribute ‘_handle_reconnection’
2025-02-20 10:48:41,296 - INFO - Restarting program in 5 seconds…
2025-02-20 10:48:53,161 - INFO - Market data feed initialized successfully
2025-02-20 10:48:53,177 - INFO - Subscription request sent successfully for 2 instruments
2025-02-20 10:48:58,321 - INFO - Subscription request sent successfully for 40 instruments
2025-02-20 10:49:35,828 - ERROR - Error in main loop: no close frame received or sent
2025-02-20 10:49:35,830 - ERROR - Error during cleanup disconnect: no close frame received or sent
2025-02-20 10:49:35,832 - ERROR - Program crashed: ‘RealtimeOptionsDataCollector’ object has no attribute ‘_handle_reconnection’
2025-02-20 10:49:35,832 - INFO - Restarting program in 5 seconds…
2025-02-20 10:49:48,038 - INFO - Market data feed initialized successfully
2025-02-20 10:49:48,053 - INFO - Subscription request sent successfully for 2 instruments
2025-02-20 10:49:53,314 - INFO - Subscription request sent successfully for 40 instruments
2025-02-20 10:50:43,365 - ERROR - Error in main loop: no close frame received or sent
2025-02-20 10:50:43,366 - ERROR - Error during cleanup disconnect: no close frame received or sent
2025-02-20 10:50:43,368 - ERROR - Program crashed: ‘RealtimeOptionsDataCollector’ object has no attribute ‘_handle_reconnection’
2025-02-20 10:50:43,368 - INFO - Restarting program in 5 seconds…
2025-02-20 10:50:54,908 - INFO - Market data feed initialized successfully
2025-02-20 10:50:54,923 - INFO - Subscription request sent successfully for 2 instruments
2025-02-20 10:51:00,346 - INFO - Subscription request sent successfully for 40 instruments
2025-02-20 10:52:26,489 - ERROR - Error in main loop: no close frame received or sent
2025-02-20 10:52:26,490 - ERROR - Error during cleanup disconnect: no close frame received or sent
2025-02-20 10:52:26,492 - ERROR - Program crashed: ‘RealtimeOptionsDataCollector’ object has no attribute ‘_handle_reconnection’
2025-02-20 10:52:26,492 - INFO - Restarting program in 5 seconds…
2025-02-20 10:52:40,064 - INFO - Market data feed initialized successfully
2025-02-20 10:52:40,079 - INFO - Subscription request sent successfully for 2 instruments
2025-02-20 10:52:45,323 - INFO - Subscription request sent successfully for 40 instruments
2025-02-20 10:53:36,168 - ERROR - Error in main loop: no close frame received or sent
2025-02-20 10:53:36,170 - ERROR - Error during cleanup disconnect: no close frame received or sent
2025-02-20 10:53:36,172 - ERROR - Program crashed: ‘RealtimeOptionsDataCollector’ object has no attribute ‘_handle_reconnection’
2025-02-20 10:53:36,172 - INFO - Restarting program in 5 seconds…
2025-02-20 10:53:47,641 - INFO - Market data feed initialized successfully
2025-02-20 10:53:47,659 - INFO - Subscription request sent successfully for 2 instruments
2025-02-20 10:53:52,824 - INFO - Subscription request sent successfully for 40 instruments
2025-02-20 10:54:21,490 - ERROR - Error in main loop: no close frame received or sent
2025-02-20 10:54:21,492 - ERROR - Error during cleanup disconnect: no close frame received or sent
2025-02-20 10:54:21,493 - ERROR - Program crashed: ‘RealtimeOptionsDataCollector’ object has no attribute ‘_handle_reconnection’
2025-02-20 10:54:21,494 - INFO - Restarting program in 5 seconds…
2025-02-20 10:54:37,095 - ERROR - Failed to initialize feed: did not receive a valid HTTP response
2025-02-20 10:54:37,096 - ERROR - Program crashed: local variable ‘monitor_task’ referenced before assignment
2025-02-20 10:54:37,097 - INFO - Restarting program in 5 seconds…
2025-02-20 10:54:47,757 - INFO - Market data feed initialized successfully
2025-02-20 10:54:47,772 - INFO - Subscription request sent successfully for 2 instruments
2025-02-20 10:54:50,476 - ERROR - Error in main loop: no close frame received or sent
2025-02-20 10:54:50,480 - ERROR - Error during cleanup disconnect: no close frame received or sent
2025-02-20 10:54:50,482 - ERROR - Program crashed: ‘RealtimeOptionsDataCollector’ object has no attribute ‘_handle_reconnection’
2025-02-20 10:54:50,482 - INFO - Restarting program in 5 seconds…
2025-02-20 10:55:01,108 - INFO - Market data feed initialized successfully
2025-02-20 10:55:01,136 - INFO - Subscription request sent successfully for 2 instruments
2025-02-20 10:55:05,506 - ERROR - Error in main loop: no close frame received or sent
2025-02-20 10:55:05,508 - ERROR - Error during cleanup disconnect: no close frame received or sent
2025-02-20 10:55:05,510 - ERROR - Program crashed: ‘RealtimeOptionsDataCollector’ object has no attribute ‘_handle_reconnection’
2025-02-20 10:55:05,511 - INFO - Restarting program in 5 seconds…
2025-02-20 10:55:17,452 - INFO - Market data feed initialized successfully
2025-02-20 10:55:17,466 - INFO - Subscription request sent successfully for 2 instruments
2025-02-20 10:55:22,831 - INFO - Subscription request sent successfully for 40 instruments
2025-02-20 10:56:12,536 - ERROR - Error in main loop: no close frame received or sent
2025-02-20 10:56:12,539 - ERROR - Error during cleanup disconnect: no close frame received or sent
2025-02-20 10:56:12,542 - ERROR - Program crashed: ‘RealtimeOptionsDataCollector’ object has no attribute ‘_handle_reconnection’
2025-02-20 10:56:12,544 - INFO - Restarting program in 5 seconds…
2025-02-20 10:56:24,549 - INFO - Market data feed initialized successfully
2025-02-20 10:56:24,582 - INFO - Subscription request sent successfully for 2 instruments
2025-02-20 10:56:29,827 - INFO - Subscription request sent successfully for 40 instruments
2025-02-20 10:57:09,050 - ERROR - Error in main loop: no close frame received or sent
2025-02-20 10:57:09,051 - ERROR - Error during cleanup disconnect: no close frame received or sent
2025-02-20 10:57:09,053 - ERROR - Program crashed: ‘RealtimeOptionsDataCollector’ object has no attribute ‘_handle_reconnection’
2025-02-20 10:57:09,054 - INFO - Restarting program in 5 seconds…
2025-02-20 10:57:22,884 - INFO - Market data feed initialized successfully
2025-02-20 10:57:22,899 - INFO - Subscription request sent successfully for 2 instruments
2025-02-20 10:57:28,329 - INFO - Subscription request sent successfully for 40 instruments
2025-02-20 10:58:02,289 - ERROR - Error in main loop: no close frame received or sent
2025-02-20 10:58:02,292 - ERROR - Error during cleanup disconnect: no close frame received or sent
2025-02-20 10:58:02,295 - ERROR - Program crashed: ‘RealtimeOptionsDataCollector’ object has no attribute ‘_handle_reconnection’
2025-02-20 10:58:02,296 - INFO - Restarting program in 5 seconds…
2025-02-20 10:58:13,787 - INFO - Market data feed initialized successfully
2025-02-20 10:58:13,804 - INFO - Subscription request sent successfully for 2 instruments
2025-02-20 10:58:18,832 - INFO - Subscription request sent successfully for 40 instruments
2025-02-20 10:58:54,690 - ERROR - Error in main loop: no close frame received or sent
2025-02-20 10:58:54,693 - ERROR - Error during cleanup disconnect: no close frame received or sent
2025-02-20 10:58:54,697 - INFO - Restarting program in 5 seconds…
2025-02-20 10:59:05,695 - INFO - Market data feed initialized successfully
2025-02-20 10:59:05,711 - INFO - Subscription request sent successfully for 2 instruments
2025-02-20 10:59:10,834 - INFO - Subscription request sent successfully for 40 instruments
2025-02-20 10:59:15,735 - ERROR - Error in main loop: no close frame received or sent
2025-02-20 10:59:15,738 - ERROR - Error during cleanup disconnect: no close frame received or sent
2025-02-20 10:59:15,740 - ERROR - Program crashed: ‘RealtimeOptionsDataCollector’ object has no attribute ‘_handle_reconnection’
2025-02-20 10:59:15,741 - INFO - Restarting program in 5 seconds…
2025-02-20 10:59:26,699 - INFO - Market data feed initialized successfully
2025-02-20 10:59:26,714 - INFO - Subscription request sent successfully for 2 instruments
2025-02-20 10:59:31,818 - INFO - Subscription request sent successfully for 40 instruments
2025-02-20 10:59:50,192 - INFO - Market data feed initialized successfully
2025-02-20 10:59:50,205 - INFO - Subscription request sent successfully for 2 instruments
2025-02-20 10:59:55,334 - INFO - Subscription request sent successfully for 40 instruments
2025-02-20 11:00:19,784 - ERROR - Error in main loop: no close frame received or sent
2025-02-20 11:00:19,788 - ERROR - Error during cleanup disconnect: no close frame received or sent
2025-02-20 11:00:19,792 - ERROR - Program crashed: ‘RealtimeOptionsDataCollector’ object has no attribute ‘_handle_reconnection’
2025-02-20 11:00:19,794 - INFO - Restarting program in 5 seconds…
2025-02-20 11:00:30,467 - INFO - Market data feed initialized successfully
2025-02-20 11:00:30,500 - INFO - Subscription request sent successfully for 2 instruments
2025-02-20 11:00:35,830 - INFO - Subscription request sent successfully for 40 instruments
2025-02-20 11:01:27,833 - ERROR - Error in main loop: no close frame received or sent
2025-02-20 11:01:27,835 - ERROR - Error during cleanup disconnect: no close frame received or sent
2025-02-20 11:01:27,836 - ERROR - Task was destroyed but it is pending!
2025-02-20 11:01:27,837 - ERROR - Program crashed: ‘RealtimeOptionsDataCollector’ object has no attribute ‘_handle_reconnection’
2025-02-20 11:01:27,837 - INFO - Restarting program in 5 seconds…
2025-02-20 11:01:38,753 - INFO - Market data feed initialized successfully
2025-02-20 11:01:38,771 - INFO - Subscription request sent successfully for 2 instruments
2025-02-20 11:01:38,798 - WARNING - Could not get both ATM option prices, using spot price
2025-02-20 11:01:43,839 - INFO - Subscription request sent successfully for 40 instruments
2025-02-20 11:02:12,825 - INFO - Market data feed initialized successfully
2025-02-20 11:02:12,839 - INFO - Subscription request sent successfully for 2 instruments
2025-02-20 11:02:18,328 - INFO - Subscription request sent successfully for 40 instruments
2025-02-20 11:02:46,323 - ERROR - Error in main loop: no close frame received or sent
2025-02-20 11:02:46,324 - ERROR - Error during cleanup disconnect: no close frame received or sent
2025-02-20 11:02:46,325 - ERROR - Program crashed: ‘RealtimeOptionsDataCollector’ object has no attribute ‘_handle_reconnection’
2025-02-20 11:02:46,326 - INFO - Restarting program in 5 seconds…
2025-02-20 11:02:57,521 - INFO - Market data feed initialized successfully
2025-02-20 11:02:57,536 - INFO - Subscription request sent successfully for 2 instruments
2025-02-20 11:03:02,813 - INFO - Subscription request sent successfully for 40 instruments
2025-02-20 11:04:46,917 - ERROR - Error in main loop: no close frame received or sent
2025-02-20 11:04:46,921 - ERROR - Error during cleanup disconnect: no close frame received or sent
2025-02-20 11:04:46,923 - ERROR - Program crashed: ‘RealtimeOptionsDataCollector’ object has no attribute ‘_handle_reconnection’
2025-02-20 11:04:46,924 - INFO - Restarting program in 5 seconds…
2025-02-20 11:04:58,374 - INFO - Market data feed initialized successfully
2025-02-20 11:04:58,389 - INFO - Subscription request sent successfully for 2 instruments
2025-02-20 11:05:03,810 - INFO - Subscription request sent successfully for 40 instruments
2025-02-20 11:05:56,484 - ERROR - Error in main loop: no close frame received or sent
2025-02-20 11:05:56,487 - ERROR - Error during cleanup disconnect: no close frame received or sent
2025-02-20 11:05:56,490 - ERROR - Program crashed: ‘RealtimeOptionsDataCollector’ object has no attribute ‘_handle_reconnection’
2025-02-20 11:05:56,491 - INFO - Restarting program in 5 seconds…
2025-02-20 11:06:07,069 - INFO - Market data feed initialized successfully
2025-02-20 11:06:07,084 - INFO - Subscription request sent successfully for 2 instruments
2025-02-20 11:06:12,337 - INFO - Subscription request sent successfully for 40 instruments
2025-02-20 11:06:55,987 - ERROR - Error in main loop: no close frame received or sent
2025-02-20 11:06:55,989 - ERROR - Error during cleanup disconnect: no close frame received or sent
2025-02-20 11:06:55,991 - ERROR - Program crashed: ‘RealtimeOptionsDataCollector’ object has no attribute ‘_handle_reconnection’
2025-02-20 11:06:55,992 - INFO - Restarting program in 5 seconds…
2025-02-20 11:07:11,542 - ERROR - Failed to initialize feed: did not receive a valid HTTP response
2025-02-20 11:07:11,544 - ERROR - Program crashed: local variable ‘monitor_task’ referenced before assignment
2025-02-20 11:07:11,545 - INFO - Restarting program in 5 seconds…
2025-02-20 11:07:27,621 - ERROR - Failed to initialize feed: did not receive a valid HTTP response
2025-02-20 11:07:27,622 - ERROR - Program crashed: local variable ‘monitor_task’ referenced before assignment
2025-02-20 11:07:27,622 - INFO - Restarting program in 5 seconds…
2025-02-20 11:07:38,449 - INFO - Market data feed initialized successfully
2025-02-20 11:07:38,485 - INFO - Subscription request sent successfully for 2 instruments
2025-02-20 11:07:43,825 - INFO - Subscription request sent successfully for 40 instruments
2025-02-20 11:10:07,085 - ERROR - Error in main loop: no close frame received or sent
2025-02-20 11:10:07,088 - ERROR - Error during cleanup disconnect: no close frame received or sent
2025-02-20 11:10:07,091 - ERROR - Program crashed: ‘RealtimeOptionsDataCollector’ object has no attribute ‘_handle_reconnection’
2025-02-20 11:10:07,092 - INFO - Restarting program in 5 seconds…
2025-02-20 11:10:18,284 - INFO - Market data feed initialized successfully
2025-02-20 11:10:18,301 - INFO - Subscription request sent successfully for 2 instruments
2025-02-20 11:10:32,046 - INFO - Market data feed initialized successfully
2025-02-20 11:10:32,061 - INFO - Subscription request sent successfully for 2 instruments
2025-02-20 11:10:37,322 - INFO - Subscription request sent successfully for 40 instruments
2025-02-20 11:11:02,688 - ERROR - Error in main loop: no close frame received or sent
2025-02-20 11:11:02,690 - ERROR - Error during cleanup disconnect: no close frame received or sent
2025-02-20 11:11:02,693 - INFO - Restarting program in 5 seconds…
2025-02-20 11:11:13,579 - INFO - Market data feed initialized successfully
2025-02-20 11:11:13,607 - INFO - Subscription request sent successfully for 2 instruments
2025-02-20 11:11:18,817 - INFO - Subscription request sent successfully for 40 instruments
2025-02-20 11:19:17,053 - ERROR - Error in main loop: no close frame received or sent
2025-02-20 11:19:17,054 - ERROR - Error during cleanup disconnect: no close frame received or sent
2025-02-20 11:19:17,055 - ERROR - Program crashed: ‘RealtimeOptionsDataCollector’ object has no attribute ‘_handle_reconnection’
2025-02-20 11:19:17,056 - INFO - Restarting program in 5 seconds…
2025-02-20 11:19:27,867 - INFO - Market data feed initialized successfully
2025-02-20 11:19:27,904 - INFO - Subscription request sent successfully for 2 instruments
2025-02-20 11:19:33,330 - INFO - Subscription request sent successfully for 40 instruments
@tradernoob problem solved in letter half right ??
Hello @svadukia @tradernoob
Yes, there was an issue due to which there was intermittent disconnection. We have deployed fix for the same. Furthermore, we are optimising our backend which will eliminate such instances moving forward.
1 Like
Please let know if you encounter this today @tradernoob @svadukia - we are monitoring.
1 Like
2025-02-21 10:12:17,876 - INFO - Subscription request sent successfully for 2 instruments
2025-02-21 10:58:55,745 - ERROR - Error in main loop: no close frame received or sent
2025-02-21 10:58:55,750 - ERROR - Error during cleanup disconnect: no close frame received or sent
2025-02-21 10:58:55,763 - INFO - Restarting program in 5 seconds…
happened once just now just informing …connected easily again so no worries but happened.
even this was not happening earlier
Faced 3 disconnections between 10:30 and 11
Checking this now
We are looking into the random disconnections. However, it should work with reconnection logic. Will update you with RCA on this soon.
1 Like
today is getting disconnected and connected so much… Is it going to be normal this way ? if yes then should stop using dhan api
Hey, @Hardik
Any update on this? Today there were quite a lot of disconnections yet again.
Hello @tradernoob @svadukia
It would be better if we can connect over call to look into the specifics of it, as on server end, we haven’t seen disconnections today or in the past week.
You can send logs from your end to api@dhan.co and will take a look on priority.