This image is taken just taken few mins ago.
Due to some other work, I couldn’t be active and my laptop went onto standby and this created gap in data on charts (as shown by markings).
Now, I’m connected to internet for a good few minutes but the data is not refreshing. Is there a way to make it happen automatically?
Hi, I also faced this type of issue. If you change time frame then data will be available. @dhan please let us know if there is any other fix to this problem.
Hi @Shally, yes, this can happen. When your charts are loaded, we use WebSockets to connect through your internet connection, assuming continuous data transfer. If the data transfer rate drops below the required level, you might get an empty tick for that second.
However, in such scenarios, you can manually refresh the charts to update the data. Also, you may read more over here about how charts work.
Hi @Kothal, if you change the timeframe while a candle is being formed, the previous timeframe data remains in the cache. To view live candles accurately, simply refresh the chart after changing the timeframe.
Hi,
I do manually all the time by pressing this:
However, it just refreshes for that timeframe. I use multi timeframe having 4 or 6 charts in a single tab. Therefore, I have to press this button 6 times for just a single tab. You can imagine if I have multiple tabs open where does it lead to!
Therefore, if possible, make the pressing of refresh button refresh all the timeframes in that tab.
