Price alerts feature not working

@PravinJ Hi Dhan team! I am trying to use the price alerts feature on dhan app. There is no alert that I receive in my phone, neither with sound nor with any popup notification. However, the price alert shows triggered in the dhan app when checked manually. I have the notifications and all permissions for dhan app enabled in my phone. This is leading to losses in trading as I use price alerts feature often on other apps. Please check.

Hi @anantinvst

Request to help us with your registered email or mobile number to check your account specific details.

For your information, we do send a price alert email as well as a pop-up notification when it reaches the desired price along with a default sound notification of your device. However, on the web, you need to check the notification for the alerts achieved under the bell icon.

This is not working for me as well… no sound , no notification… nothing

1 Like

Hi @sankhwa

We would like to check, please drop us your registered details at help@dhan.co or DM me, so we review it and update accordingly.

I have stopped using dhan app for price alerts.