UI issue after new update


Device : Moto G86 Power, Version : 1.0.88 … the buttons around home button are hidden

Am also facing this issue. However if this issue pops up if we close the Dhan app and then open it buttons are aligned correctly.

Hey @aditya34608, we are checking the same and will update you shortly.

Pls fix. Now frequently this is happening on my android phone app.

Hey @aditya34608 & @t7support,

Request you to please kill the app or log out from all active sessions and check again. If it still persists, do let us know.

To log out from all devices:
Dhan App > Profile > Settings > Active Sessions > Logout from all devices

it’s working now as intended. thanks

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After doing what you said issue is still there

Hey @t7support, thanks for confirming, will check and update you accordingly.

Dhan wale traders ley jaayenge others :grimacing:

Bugs need urgent focus and fix.

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D key bug jo hey, Woh chub gaye hey
Z sey jo aayey, Z mey chale gaye hey

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@thisisbanerjee Nice to see your comment again after a long time. Why Zerodha?

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As usual, an amazing explanation. As Dhan prides itself on DEXT and its order speed, how does Zerodha’s speed compare to it? How about MTF and do they mandate DDPI for every new product just like Dhan?

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Well, it’s the same for most videos. I had the issue of backtesting results on DhanAlgos which I had raised and there hasn’t been a reply. I think it’s assumed that backtesting is the responsibility of the viewer. It’s good that Zerodha is changing that. Well, I backtest it manually as well as with AI-generated Pinescript on Tradingview.

Haven’t personally experienced Zerodha yet as I migrated from Groww :smiley: . I have always felt that Groww’s UI and Mobile App have always been spot on without any issues. The only problem I feel they have is venturing into things other than Trading/Investing i.e. Groww UPI and Groww Credit. They also increased the charges which was an off for me.

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D ka saath nahi chodenge,
D ko better bananey keliye prayas karenge,
Z better ho gaya hey to usmey,
D ka competitive haath ka jadoo hey

Hey @t7support ,

Thank you for flagging this & helping us trying to make Dhan better. This issue seems to be limited to very selective users and we have not been able to replicate this. Teams will get in touch with you separately to understand in which scenario this is occurring.

@thisisbanerjee @nitishbangera Every platform has its own strengths and areas to improve. While no app is entirely bug-free, we’ve always focused on delivering the best combination of speed, reliability, and depth of features for traders. Dhan has consistently been among the first to build and launch features tailored specifically for active traders, and we continue to adapt quickly based on user feedback.

Thank you,
Pranita

  1. My phone is using nearly a stock android except for some extra assist apps shipped by the manufacturer.

  2. This issue may not pop up in a single Open → View experiment. It happens randomly and likely to happen after a few Open → View → Use events

  3. This problem is not limited to Dhan app. I saw this in other apps like Discord as well.

I had suggested a simple hack to fix testing issues. Start a prop desk at Dhan where people trade with real money. Most issues will be sorted out before hitting the clients. It is better than customers hitting bugs and leaving Dhan. Dhan DNA can be programmed to facilitate this.

Am not sure without using the app extensively how one can test the features well.

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https://private-poc.madefortrade.in/t/question-about-dhans-testing-process-in-house-qa-team/54165/7?u=t7support

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@Pranita This is the core point that every app has its own strengths and the people who came to Dhan saw its strengths but the topics and issues discussed show that the strength is not being maintained. The question is never about the speed or depth of the features. It’s the quality that matters.

You also need to understand that along with traders, we have investors as well; hence just catering to traders isn’t the right approach.

Adapting quickly is debatable as in multiple posts, the issues and follow-ups go on for months without updates.

Bottom line is everyone with Dhan expects that existing features work seamlessly and uniformly across multiple platforms. If there is a new product then questions are answered swiftly and a proper ETA is provided so that the people aren’t in a limbo as to what and when to expect the responses.

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I have again started facing that issue

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